Frequently Asked Questions
Find answers to common questions about our ballistic protection equipment, quality assurance process, technical specifications, and professional services. Can't find what you're looking for? Our technical specialists are here to help.
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Technical Questions
What is your quality assurance process?
All our ballistic equipment undergoes rigorous testing and certification by authoritative institutions including the Ministry of Public Security's Special Police Equipment Quality Supervision and Inspection Center. Each product is verified for material integrity, ballistic performance, and operational reliability, ensuring full compliance with NIJ standards and GA141-2010 requirements.
What certifications do your products carry?
All our equipment meets international and national standards including NIJ 0101.06 ballistic resistance standards, GA141-2010 bulletproof vest standards, and GA423-2003 riot shield standards. Testing is conducted by accredited laboratories with comprehensive performance documentation available for verification.
How long does shipping take for protective equipment?
We offer secure worldwide shipping for all ballistic protection equipment. Standard delivery takes 7-10 business days with specialized handling protocols. Express shipping (3-5 business days) is available for urgent deployments. All shipments comply with international transport regulations for protective equipment and include full tracking and insurance.
Do you provide technical specifications and test reports?
Yes, every product comes with comprehensive technical documentation including ballistic performance data, material specifications, environmental testing results, and certification compliance reports. Detailed test parameters and performance characteristics are provided for operational planning and procurement requirements.
What is your warranty and replacement policy?
We provide comprehensive warranty coverage based on product type and usage patterns. If any equipment fails to meet certified performance specifications under normal operational conditions, we provide immediate replacement. Our technical support team assists with product selection, deployment guidance, and performance optimization.
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Quality Assurance
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Global Deployment
International shipping and technical support available worldwide
Technical Topics
Testing & Certification
- • NIJ standard compliance testing
- • GA141-2010 certification requirements
- • Ballistic performance verification
- • Authoritative laboratory reports
Equipment Specifications
- • Protection levels and ratings
- • Material composition details
- • Environmental testing results
- • Operational performance data
Quality Assurance
- • Manufacturing credentials
- • Supply chain traceability
- • Performance warranty coverage
- • Technical support services
Application Guidance
- • Threat assessment consultation
- • Equipment deployment strategies
- • Maintenance and care protocols
- • Operational best practices